SILT (“we,” “our,” “us”) is a design and consciousness brand based in the U.S. We create and offer products and experiences related to scent, ritual, and awareness. This Privacy Policy explains how we collect, use, and protect information shared by visitors, clients, and collaborators through our website, social platforms, and messaging channels.
We may collect the following categories of information:
- Contact details (name, email, phone number) submitted through forms, orders, or direct messages.
- Payment and shipping details for order fulfillment.
- Technical information ( browser type, IP address, device data ) to improve site performance.
- Voluntary feedback, inquiries, or responses to our research and creative projects.
We do not sell personal data to any third party.
Your information is used only for legitimate brand operations, including:
- Processing orders and payments.
- Responding to inquiries and collaboration requests.
- Sending updates about new releases, events, and SILT-related news.
- Improving our services and customer experience.
We share data only with trusted service providers (such as payment processors and shipping partners) as required to complete transactions.
By providing your phone number, you agree to receive text messages from SILT regarding orders, private events, and updates.
- Message and data rates may apply.
- Message frequency varies.You can text HELP for assistance or STOP to opt out at any time.
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use basic cookies and analytics tools to understand site traffic and improve user experience. You can disable cookies in your browser settings at any time.
All personal data is stored securely and retained only as long as necessary for business or legal purposes. We use SSL encryption and secure servers to protect information from unauthorized access.
You may request access to, correction of, or deletion of your data by contacting us at hello@silt.art. If you no longer wish to receive messages from us, you may unsubscribe via email or by texting STOP.
We may update this Privacy Policy periodically to reflect new regulations or service changes. The latest version will always be posted on this page with its effective date.
For questions about this Privacy Policy or how your information is used, please contact:
SILT Studio
Email: hello@silt.art